We recruit employees who are driven, have the team spirit and share our values. We foster a supportive and productive work place and strive to provide an environment where personal and professional growth and career objectives are developed and achieved. At the heart of everything we do is our unrelenting drive to provide better customer experiences.
You will work with some of the finest Pilots, Engineers, Ground Operations and support staff. Our employees are committed to changing how Business works and have a positive can do attitude. We think globally, stand outside the box and see our workmates as friends
We aspire to become a dependable employer that offers its employees opportunities, relevant trainings and a safe working environment
At Air Peace Limited, You have the opportunity to advance your career beyond your imagination.
We are currently recruiting for the positions below
Job Title: Cargo Manager
Reports to: Ground Operations Manager
The Cargo Manager, shall be responsible for monitoring and organizing all activities within
the APL cargo section. The Cargo Manager processes outbound cargo in a timely, efficient,
and accurate manner, supervise and coordinate the activities of ground crew in the loading,
unloading, securing and staging of aircraft cargo or baggage. This position shall also be
required to manage the risk involving unsafe work procedures while same time, delivering
customer satisfaction and reducing claims.
Key Accountabilities and Responsibilities:
Develop goals & strategies to ensure that the company is fully focused on achieving
objectives and meeting competitive and other challenges.
Produce Cargo Management SOP and manage cargo care. To include amongst others
cargo care, effective lashing and securing.
Devise and implement operational standards and constantly evaluate the quality of
service through quantitative and objective measures. Establish clear accountabilities,
processes & standards and ensure compliance across APL.
Audit APL Cargo management competencies and create a development plan to
reduce cargo care incidents by a mutually agreed percentage.
Ensuring that the SLA with various clients/Third Party contracts is executed to the
Identifying dangerous goods and properly loading them according to IATA
Implement a review and risk assessment process on all SOPs and working practices
to identify any unsafe practice areas for quality improvement.
Liaising/monitoring all cargo activities of the company with cargo agents.
Develop and implement product (Cargo Management) metrics that are relevant both
internally and externally.
Develop professional relationship with internal and external customer to ensure
effective cargo operations.
Maintaining currency on GDR.
Identify staff requirements and training needs, establishing programmes to develop
and motivate the team to achieve operational excellence.
Responsible to ensure that all cargo staff adheres to the APL company policies and
procedures, upholding safety and security.
Develop excellent working relationships with all stakeholders.
Internal: Station Managers/Duty Managers, Sales support, IT Support, Revenue
External: Cargo agents, Other Airlines, IT technicians, Company’s Bank staff.
Key Performance Indicators:
Average shipment value by month and route (O&D) network average.
Implemented strategic loading/unloading of Cargo Management processes to
ensure a reduction in time by 15%.
Resolved issues with cargo activities on account of coordination and
communication skills to ensure on-time departure with a success rate of 80%.
Competencies and Key Requirements:
High level of personal credibility.
Good customer relation skill.
Good understanding of Airline products and services.
Minimum 6 years work experience in Air Cargo Operations / Ground Handling /
Freight and Warehousing of which last 2 years is on a Managerial level.
HND/B.Sc. or any other relevant qualification.
IATA Operational Audit (IOSA) will be added advantage.
24th December 2017.