Web developer/Technical Support Rep. at QServers Network Limited

Here at Qservers Web Hosting, our goal is to provide our clients with a superior managed hosting environment through excellent server performance and great customer care support, in addition to unique suite of other services.

We are calling on like-minded passionate people like you to come join us so as to deliver better services:

Job Title: Web developer/Technical Support Rep.
Location: Lagos

The Role:

  • As a Technical Support Representative at QServers Network Limited, you will receive inbound calls from potential and current customers seeking to purchase website hosting, web design, search engine optimization, and other services.
  • Primarily, you will be troubleshooting web hosting related issues with our current customers and helping them manage their account information.
  • These customers need your help with issues that they cannot resolve on their own.

What you will do:

  • You will work directly with customers via telephone and email to troubleshoot products and/or services in order to facilitate the purchase of new products and/or services.
  • When customers will contact you with their issues, you will utilize your tech-savvy knowledge and provide appropriate solutions to the best of your ability
  • You will have the support of your peers, supervisors, resource pages, and more to aid you in the process.
  • Your goal is to ensure that the customer has a positive experience with their product/service.

Candidate Requirements:

  • Graduate, not more than 30 years
  • Must have completed NYSC

How To Apply: Send an e-mail with your CV attached to cv@qservers.net with the subject ‘Technical Representative’ for consideration.

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